RCN Solutions: Service and Beyond

This is specially true for lamination, where several variables are involved in the process, most of which occur during the preparation of the glass, before starting the process. The aim is to put the customer into the position to avoid bad issues and enjoy the production results of zero defects, zero imperfections and zero downtime. 

R.C.N. SOLUTIONS focuses special attention and devotes a lot of time in this intricated job instructing its customers on taking special care during preparation since the majority of defects, supposing the combination of a perfoming kiln and interlayer, come from some mistakes in assembly. 

RCN is often consulted by glaziers, that are not necessarily part of our customers, to solve unpleasant lamination issues. Although, it is not really our job to solve technical matters of equipment out from  production, R.C.N. SOLUTIONS is always happy to discuss a possible guideline to prevent any waste. 

It is almost impossible to cover all the cases for bad issues, but RCN’s specialists have noticed that our instructions give customers the key to keep laminating process under full control in all its phases. In combination with its laminating machines and REVA BF interlayer, the success is immediate and guaranteed.  

At the beginning of February, Davide Ricchi, co-owner of RCN, has provided remote assistance. The customer is located in Osaka, Japan and with 3-day remote installation and training, he has already started laminating production with his Lammy System 2. This also thanks to the skilled assistance of our esteemed local partner, Correns Corporation. 

In this time of travel restrictions, RCN takes the maximum care in supporting all our customers to start production, to clear doubts or any other technical assistance they may require.