The decision for a capital investment in Glass machinery is always a fundamental moment for any glass company.
When the investment in machinery is a tempering furnace, it is even more important considering the deep impact it has on all the other processes in the company, especially due to the intensive timing it requires for installation.
When Mappi conducts an installation is able to shorten installation time because the main part of the machine, as the heating chamber, comes in a single preassembled piece and does not get assembled on site like many other tempering furnaces.
When you receive a Mappi furnace, you don´t just receive the best technologies and the best components, you receive an exceptional customer care system: people at your service, who understand and are truly committed to MCQ.
MCQ “Mappi Constant Quality” is the core of the company. Every aspect of Mappi is focused on the customer: from design to assistance, everything must consider quality as the main priority.
Mappi’s machinery and people are the expression of a way of living that is focused on going beyond the perfection of glass because Mappi’s known quality does not come from casual results, but from the sum of many different factors.
From the very first contact, to the choice of the most suitable model, up to the after-sales service, and Mappi’s new Tab Service, the instant support service for instant assistance that allows Mappi to be closer to the customer.
It is always an incommensurable pleasure for Mappi to receive letters of appreciation from Customers just like LTI Smart Glass or Robinson Glass, two American glass fabricators who had just been mailing …
“Many thanks to Ermanno, Nancy, and all of the employees of Mappi International. Cheryl and I are so happy with the installation. Every technician that has worked on the installation, Gianmarco, Mauro, Marino, Pietro, Claudio and Antenore have been patient, knowledgeable, and very kind. We look forward to a long and prosperous relationship with Mappi".
"During the installation process, our technicians spent weeks very close to our customers, they are our voice, our hands, our savoir-faire, and we count on them to make Mappi’s vision and values come to realization.
Only the best workers, not only in operational terms but also in savoir-faire, will be part of our Installation team. They will work side by side with our customers, so we have to guarantee a high level of competence and experience" explains Giulio Dalla Costa – Mappi Technical Service Manager.
Every single part, each component, and every person who works for Mappi is responsible for the excellence of the brand, in line with the standard of the solutions that the company offers on the market, for 25 years Mappi has been a leader in tempering furnace production.
This year is Mappi’s 25th anniversary in the glass industry, thanks to the company’s passion, commitments, and innovation.