R.C.N. Solutions: not only digital

R.C.N. Solutions: not only digital
Photo source
www.rcnsolutions.it

Date: 29 November 2021

Together with its customers, RCN SOLUTIONS increases the range of knowledge and experience.

In a world going more and more digital, with people always connected, we risk to forget the importance of welcoming customers. 

In the last two years, visits have focibly been stopped, but keeping a close realtionship with customers, interacting in person about their needs or problems on the basis of a loyalty program, it is still an essential job.

One crucial activity of RCN SOLUTIONS is to have a motivated team working more and more in a tight group. Especially, it is important to rely on a resolute teamwork sharing a common view, reaching a meeting of minds and interests exchange, in spite of different views and personality.

This policy, not always easy, needs daily effort but brings some benefits. The positive feedback of the customers, and in particular, their will to keep in contact, it is a sign RCN is working on the right direction. 

An example of the result of this policy is the visit RCN SOLUTIONS received by one of its most important long-time customer: RELI GLASTECHNOLOGIE GmbH & CO, based in Eppingen-Rohrbach, Stüttgart-D.

Mr. Luca Liardo, the owner, came to visit RCN at Vitrum and was so excited by the new system, RD CLEAN CONCEPT, that he decided to come and see results with his own eyes, discuss his needs for new lamination projects and check the specifications of some products distributed by RCN. He brought some glass compositions to be laminated with the clean edges system, checking results personally. He has been fascinated by this system.

In addition, Mr. Liardo, specifically attentive to details, appreciates the texture and the embossed side of REVA BF, the RCN laminating interlayer that helps the de-airing during lamination in addition to the product quality constancy.

This visit has been very helpful for RCN to understand that proposals and trust run on the same line, that price matters, remaining the first focus but not necessarily the main detail when quality products are under the spotlight.

Thanks to Luca Liardo for having worked with us and for all his precious suggestions. Together with its customers, RCN SOLUTIONS increases the range of knowledge and experience.  

600450 R.C.N. Solutions: not only digital glassonweb.com

Others also read

The Board of Directors of Eastman Chemical Company has elected Eric L. Butler as a director.
Processing rigid and thermoplastic spacers on one line in XXL? This is possible with the LiSEC Jumbo TPA line, a combined insulating glass line for rigid and thermoplastic spacers.
The organizer has made the following decision: The 32nd China International Glass Industrial Technical Exhibition will be postponed to 2023.
Troostwijk announces an Online Auction closing Thursday 25.08.2022
Architects and designers recognized for creative use of color and glass in design projects
The event is coming: discover the novelties and the machines Adelio Lattuada will exhibit at Glasstec | Booth A60, Hall 16

Add new comment

From industry

Pol. Ind. Penapurreira Parcela C4-B,
15320 As Pontes de García Rodríguez A Coruña
Spain

Via Del Lavoro Snc
64023 Mosciano Sant’Angelo TE
Italy

Ctra. Estación Km. 15.8
44415 Rubielos de Mora Teruel
Spain

No. 160 Yichuan Rd.,
Jiaonan Shi
Qingdao Shi
Shandong Sheng, 266000
China

Via per Monastier, 4
31056 Vallio di Roncade TV
Italy

Polígono Industrial El Bayo, parcela I, 19
24492 Cubillos del Sil León
Spain

Ottergemsesteenweg 707-Zuid
9000 Ghent
Belgium

NEWS RELATED PRODUCTS

Hornos Industriales Pujol
Hornos Industriales Pujol
Dip-Tech Ltd.
Kuraray Europe GmbH
STRON Glass Machinery Co.,LTD.