A+W and Industry 4.0: Digitalizing Shipping and Delivery

Industry 4.0: Digitalizing Shipping and Delivery
Photo source

Date: 15 May 2020

With modern logistics software and a clever delivery app, A+W provides insulating glass manufacturers and glass processors with tools for dispatch control that ensure punctual delivery with the highest product quality.


Smart Factory Info Part 3 of 3

The customer measures a supplier's quality by the quality of the company's delivery logistics. Delivery is one of the most important customer touchpoints. Timeliness, completeness, and the condition of the delivery are critical for the customer, especially if the product - as is generally the rule in the flat glass industry - will be processed further and the delivery has therefore been incorporated into the customer's production planning from an early stage. Delivery on short notice and timely construction site delivery are services that are simply expected today.

That's why delivery logistics and the handling of complaints are so important for the customer. How quickly can the flat glass partner delivery the replacement lite? Can the customer adhere to his production sequence or will there be critical delivery bottlenecks with the end product? Delivery logistics begin with the supplier's production planning, whereby the delivery dates match the production sequence. In the end, the customer decides what will be produced and delivered first.

The production of complex lites and insulated glass units has to be done so that the lites are available on-time for loading on the truck on the right rack in the right sequence for the right route. This means that the racks with the lites have to be prepared and optimized for loading using a perfect shipping logistics system. Delivery and packing logistics have to work smoothly together in highly integrated fashion. Manually, this is very difficult to achieve; it is labor-intensive and expensive.

The cargo space of the delivery vehicles is also optimized for maximum capacity with well-organized digital shipping logistics.
The cargo space of the delivery vehicles is also optimized for maximum capacity with well-organized digital shipping logistics.

Packing logistics begins with the individual rack. In well-organized insulated glass operations, products are placed on shipping racks directly and so they are optimized. Highly specialized software systems such as the A+W Rack Optimizer ensure that the packing restrictions for the shipping rack are considered, as is the order in which the customer will remove items from it.

In the Industry 4.0 world, the racks will be loaded by robots controlled by software – precisely to the millimeter, quickly, and without manual intervention. Nothing will have to be picked or repacked; optimally loaded shipping racks are ready for packing on "their" truck.


Electronic packing information

Based on barcode registrations, precise packing lists will be created, which can be sent to customers electronically. This way, the packing information is present in the customer's IT system right away and it does not have to be placed on the shipping rack in paper form – which increases the security and availability of the information.

Now the customer knows exactly which lite will be delivered when on which truck and rack, and if necessary, also which broken lite must be re-delivered. Naturally the lite sequence on the shipping racks is also documented on the packing list. This is another little piece of digitalization that increases the efficiency and security of the delivery process enormously.

As with the package service: the customer confirms receipt of his delivery with an electronic signature.
As with the package service: the customer confirms receipt of his delivery with an electronic signature.
Perfect delivery logistics thanks to intelligent route planning.
Perfect delivery logistics thanks to intelligent route planning.


Load optimization

In addition to other parameters, good logistics optimizers also optimize the loading of the trucks considering various kinds of racks. For example, various A racks can be optimized together with boxes for maximum utilization of the cargo space. Here, depending on the truck type, the delivery sequence also has to be considered – it's useless if the storage space is used optimally but racks cannot be accessed easily in the delivery sequence. State-of-the-art logistics systems consider this since they examine both packing and delivery logistics.


Route planning

Before loading of the trucks is optimized, if it is configured properly, the supplier's logistics software has long since taken care of all the route planning. State-of-the-art, highly automated systems plan the shortest route automatically, considering all destinations, in order to reduce time and costs. This solution integrates entire truck fleets and route parameters and analyzes the driving times in order to guarantee that deliveries or pick-ups can be made as cost-effectively as possible within the planned time.

A+W Rack Optimizer generates sequences with which high-priority items can be delivered. Routes are adjusted to traffic in order to achieve the best results. During the route calculation, parameters such as storage space (storage meters), delivery times, hold times, and priorities selected by the user are considered.

Optimized rack packing with the A+W Rack Optimizer, here via robot.
Optimized rack packing with the A+W Rack Optimizer, here via robot.


Smart Delivery: delivery in the age of Industry 4.0

Of course comprehensively digitalized systems such as the A+W Logistics Optimizer also help with delivery to the customer. This is how the driver can use a delivery app on a smartphone to book the delivery and report it back to the ERP system in real time. There, the dispatch manager can monitor the delivery of the route online and react directly to reports such as "Lite 0815 broken" and initiate re-production.

This way, the supplier frequently saves several days and in many cases can deliver the re-produced lite the very next working day. The driver also has the opportunity to photograph the delivery situation with a smartphone (where? in what condition?); the picture remains in the system and serves as additional proof of proper delivery, if necessary deviating delivery point and irregularities such as damage, etc.

Using GPS coordinates, planned and also deviating delivery points are reported and are therefore available at any time for after-the-fact evaluations.

When the customer confirms correct delivery, invoicing can be initiated immediately – and so more time and money is saved. The system also supports the delivery and pick-up of additional racks and it can thus be integrated completely into route optimization.



600450 A+W and Industry 4.0: Digitalizing Shipping and Delivery glassonweb.com

Others also read

Pandemic Challenges Accelerate Automation
Stock management, inventory, and technical rack inspection: Now A+W Smart Companion can do even more
If you are looking for a premium EVA interlayer for your laminated safety glass, please make sure you stop by - booth 711.
glasstec is “back again at last” – experience the trade fair live and with all your senses
In response to the new surge in coronavirus cases and the unpredictable dynamics of the pandemic, the HEGLA Group has decided to cancel its participation in the Vitrum trade fair.
The content of Schiatti stand at Vitrum is still “top secret”.
Completely Automated Production Control with A+W SmartFactory
Whether it’s the transport of conventional glass or bulky/extra-large elements, securing loads properly and professionally for transport is the name of the game for glass specialists.
A place of honour will go to the Lattuada Robotic Solution (in partnership with Knittel Glass): robotic line consisting of two 13-wheels edgers, an in-line vertical washing machine and a robot.
For maximum proximity to customers and to continue to meet the requirements of the eastern European market in future, the HEGLA Group will open a subsidiary in Poland.
Visit Hegla at GlassBuild America in Atlanta from 13 to 15 September 2021 - Booth #1031
Successful start into the professional life: Ten young people started their careers at HORN in Ploessberg on 1st September.

Add new comment

From industry

Am Pfahlgraben 4
35415 Pohlheim

Via per Monastier, 4
31056 Vallio di Roncade TV

Polígono Lalín 2000
36512 Lalín Pontevedra

Ctra. Estación Km. 15.8
44415 Rubielos de Mora Teruel