Date: 21 December 2020
There is not need to revisit the dramatic issues the world had to face this year and the pain we all have dealt with. RCN has given everything to the benefit of the existing and potential customers trying to rebuilt the business bridges collapsed under the ongoing pandemic.
The end of the year is approaching and RCN is ready to take stock and check results.
RCN has reached a high level of visibility, thanks to the new communication program including the new logo, the new expanded website, catalogue and corporate video in which all the RCN persons working behind the machines have been highlighted. In a world going virtual, RCN strongly believes that interpersonal business relationships are still important and that opening the doors of the company is a real important matter to build solid, bonds of trust.
The decision to enhance the presence on the most important, international trade magazines and online articles has created heightened curiosity and interest in the company, in its products and in particularly in the RCN ability for customization.
All the efforts have been compensated by a satisfactory sales portfolio, showing that the journey undertaken is the right one together with the improvement of the service. But more has to be done.
Surprisingly, the RCN business revealed much better than expected: production and distribution of REVA BF, RCN’s laminating interlayer, increased of 30 percent thanks to the product specifications and the efforts of the company partners in Italy as well as abroad.
Part of the year during the lockdown has been spent on upgrading of some existing equipment. The RCN determination, experience and innovation allowed the company to issue additional models of laminating kilns and develop solutions for oversize machines shipment.
Enquiries and orders did not take long to come in, especially at the second quarter of the year, which means that these updated production systems have been appreciated and RCN has become the first choice for many international companies.
The RCN machines will not not be complete without an appropriate service, a real blow for the company, whose people are trying by all means to put customers at ease They are facing difficulties related to the travel ban by providing instructions for processing and training, supplying videos, remote connections, online conferences, taking all the measures not to leave the customer alone to cope with the procedures to run production or a new machine.
Last but not least, this year saw the company busy in submitting business solutions for the manufacturing of safety glass and curve glass.
In the next year, RCN SOLUTIONS will be involved in different matters from production to service, from visibility to technical novelties.
And the 2021 will start with a new patent pending RCN concept!