A+W Web Configurator: Innovative concept at the start of the process chain

The markets for glass and construction elements are undergoing fundamental changes. New competitors are trying to make inroads, often with cut-throat prices, which is certainly the wrong way for us to try and keep up.  Innovative business ideas are much more what the market is looking for.

And here, we have to evaluate our sales channels much more accurately and to optimize them.
 

Everyone has a browser, wherever they are!

This means that a reliable and easy-to-use tool for browser-based product configuration is of great interest, not only for trade and installation companies but also for end customers as well. Enquiries, offers and orders are processed more quickly and conveniently, and also more securely.

All too often, manufacturers focus too closely on production when it comes to automation and improved logistics. But integrated information processing and process organization start with a query regarding an offer and end with optimized dispatch logistics. There is scope for optimization here!

In the online configuration are nearly all options of the 'large' ERP systems available. The customer sees the complete order history and can, as usual from the B2C sector, remove or add products from the basket.

A+W Webshop in the pilot phase

Currently the A+W Webshop is being piloted. Using this tool, highly complex products can be configured and ordered directly in the Web browser, while always taking into account the current customer data and any restrictions that the manufacturer may have. This speeds up and simplifies the sales process.

In this way, the manufacturer has access to a 24/7 order processing system like we are used to from the B2C world. It saves a lot of telephone enquiries, misunderstandings and enquiries about products that cannot be produced, as these are picked up by the system. Almost all the enquiry and ordering options from the ‘full’ A+W ERP system are available to the customer:

  • Offers can be requested and orders placed
  • Operation is intuitive and convenient. There is no need for any training or instruction.
  • The full range of insulated glass, ESG, VSG and special glass is available
  • All versions and finishes can be ordered
  •  

600450 A+W Web Configurator: Innovative concept at the start of the process chain glassonweb.com

See more news about:

Others also read

SentryGlas® delivers clarity, strength and safety at Shum Yip Upperhills
Laminated glass using SentryGlas® was chosen for safety and insulating glass was specified to improve thermal performance.
Horn founds new subsidiary “Horn Cite A.S.” in Czech Republic
HORN Glass Industries AG continues its international expansion course and has found a new subsidiary, called Citee a.s. in the Czech Republic.
New: arcon decochrome oHT – chrome mirror with optional tempering
arcon decochrome oHT – mirror-like lustre in chrome.
Despite all the digitalisation and automation in window manufacturing there are still jobs that are done by hand. Photo: 3E-Datentechnik.
The term Industry 4.0 has almost become a “household name” over the past few years. It stands for digitalisation and networking of the entire industrial value chain.
The smarter E Europe: The meeting point for the new energy world in Munich
With 1,177 exhibitors, 86,000 square meters of exhibition space and around 47,000 visitors from 155 countries, the launch of The smarter E Europe was a resounding success.
Red Dot Award for round design - LAMILUX
Second award for LAMILUX CI System Glass Element F100 round design.

From industry

Am Pfahlgraben 4
35415 Pohlheim
Germany

Add new comment