Glass Company Ordered to Stop Windshield Rebates in Wash

Washington Insurance Commissioner Mike Kreidler has ordered a national glass company to stop offering rebates to consumers who have their damaged vehicle windshields replaced by the company because the rebates violate state insurance laws.

The Office of the Insurance Commissioner ordered Cascade Auto Glass of Vancouver, Wash., to cease and desist from the practice of rebating up to $150 to customers who had their damaged windshields replaced by the glass company.

The Insurance Commissioner initiated an investigation last year after receiving a complaint that the rebates provided Cascade with an unfair advantage over competitors. Essentially, the rebates allowed Cascade customers to recover a portion of their insurance deductible at the expense of the insurance company – a violation of state law, OIC said.

Cascade is a national company based in Vancouver with 24 Washington locations.

In unrelated enforcement actions, the Office of the Insurance Commissioner:

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