The Office of the Insurance Commissioner ordered Cascade Auto Glass of Vancouver, Wash., to cease and desist from the practice of rebating up to $150 to customers who had their damaged windshields replaced by the glass company.
The Insurance Commissioner initiated an investigation last year after receiving a complaint that the rebates provided Cascade with an unfair advantage over competitors. Essentially, the rebates allowed Cascade customers to recover a portion of their insurance deductible at the expense of the insurance company – a violation of state law, OIC said.
Cascade is a national company based in Vancouver with 24 Washington locations.
In unrelated enforcement actions, the Office of the Insurance Commissioner:
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