As one of the UK’s top commercial vehicle hire and fleet providers, Northgate requires fast and effective windscreen repair and replacement services to prevent vehicles from being off the road for any lengthy periods of time.National Windscreens has now worked with Northgate for over 12 years, and has developed an established reputation thanks to its service, as Ben Fawcett, Senior Buyer at Northgate explains, “The new contract tendering process has highlighted National Windscreens as a leading windscreen repair and replacement provider when compared to competitors. “Having worked with them for the last two years, they have continued to provide us with good levels of service and offer good value for money. We required a responsive and reliable supplier to ensure minimal disruption of our flexible vehicle hire services to our many thousands of customers.”
National Windscreens prides itself on its unrivalled time to serve policy providing all customers with windscreen repair and replacement services on a ‘same day – next day’ basis. It also operates a ‘repair first’ policy - only replacing windscreens when the damage is too severe to be repaired, saving its customers replacement costs. The new contract with Northgate will continue to focus on providing efficient windscreen repair and replacement services, through National Windscreens’ extensive network of 108 fitting centres and 800 plus mobile technicians located across the UK. It will also provide a selective on-site fleet inspection programme to ensure Northgate vehicles are fit-for-purpose by identifying any glazing problems that have the potential to damage the windscreen.
Graham Furneaux-Porter, National Windscreens’ Fleet Sales Manager, comments, “I am delighted that National Windscreens has secured the new Northgate contract, and believe it to be an excellent testament to our ability to offer a superior windscreen repair and replacement service for fleet providers. “National Windscreens has over 30 years’ experience in the fleet sector – this experience enables us to clearly understand the pressures and issues felt by fleet providers. We aim to save all of our customers’ time and costs through services such as onsite fleet inspections that allow us to assess the safety of many fleet vehicles over the course of a day.”
National Windscreens provides windscreen repair and replacement services to more than 30 of the FN50 car fleets and is sole supplier to three of the top five daily rentals. It is also supplier to more than 90 of the top 100 HGV fleets and has been recognised for its outstanding service by the fleet industry - winning the Fleet Supplier of the Year in the 2012 Fleet News Headline Awards.
For further information about National Windscreen’s Fleet Cover service please visit www.nationalwindscreens.co.uk/fleetcover.php