Date: 12 May 2010
The AGRSS validation program certifies that windshield replacement companies comply with industry standards for quality and safety.
Many consumers are not aware of the safety factors surrounding proper windshield installation. The windshield deflects the airbag during a collision and supports the vehicle’s roof during a roll over. The windshield is the second most important safety device in a vehicle after the seatbelt.
What Is AGRSS Validation?
AGRSS Registered auto glass shops are grouped into geographical clusters, and are then chosen to be audited through a random sampling so that all clusters have the same chance of being selected. The independent AGRSS validator comes out to the location, meets with the business owners, and reviews records, storage conditions of adhesive products, and each technician’s installation methods. The technicians are checked to see if they follow proper product guidelines such as the required length of time to shake a product, how long it takes to dry and set, etc. If the center meets all of the standards, and are 100% compliant with the regulations, then they are deemed AGRSS-validated.
“I’m proud of us, this recognizes the hard work that we do every day,” explains Chris Hanson, Manager and Certified Auto Glass Technician in Glass America’s Worthington location at 640 H Lakeview Plaza Boulevard. “The AGRSS validation shows our customers that their safety means everything to us. It also shows that we’re willing to put ourselves on the line, and put our knowledge and skills to the test, so that we can be a part of the industry’s national standards.”
About Glass America
Founded in 1999 and headquartered in Chicago, Illinois, Glass America is one of the largest independently-owned automobile glass replacement and repair companies in the country. The company is American owned and operated, with 94 service centers conducting business under the names Glass America and Auto Glass Service in Alabama, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, New York, Ohio, Pennsylvania, Tennessee, Texas, Virginia, West Virginia, and Wisconsin. Glass America offers a complete line of auto glass repair and replacement services for all years, makes and models, foreign and domestic, commercial or passenger vehicles. In contrast to many auto glass companies in the country, Glass America buys glass only from OEM (original equipment manufactured) suppliers. This means the proper windshield with the perfect fit.
As a leader in the auto-glass replacement industry, Glass America upholds the highest levels of quality craftsmanship, and consistently maintains a proven track record for excellent customer service. The company is a member of the Independent Glass Association and all technicians are certified by Sika Adhesive Systems and LYNX Services. All auto glass installations and workmanship will meet or exceed the Auto Glass Replacement Safety Standards (AGRSS), and have a national lifetime warranty. Glass America’s direct billing procedures and pricing structures meet or exceed the requirements of all insurance companies and glass networks. All of the company’s national service areas offer both drive-in and mobile services, and always strive to make business as quick and as convenient as possible for their patrons. For more information on Glass America, or to place an order, please call 1-800-634-5623 to connect to the nearest location. For more information, please visit www.glassusa.com. Glass America has a media library at http://www.glassusa.com/MediaLibrary.asp that contains the following informational videos: Eye on America, The Importance of Auto Glass Safety, The Auto Glass Replacement Safety Standard, and Why Quality Matters, an interview with David Rohlfing, President & CEO.
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