Autoglass Uses Radian6 from Salesforce.com

Date: 26 September 2011
Source: http://www.tmcnet.com

Date: 26 September 2011

Autoglass staff is responding to people's complaints or queries directly through social media by using Radian6 from Salesforce.com (News - Alert).

The company is using Radian6 from Salesforce.com to find out what people are saying about its brands on social media sites, according to Cliff Saran from computerweekly.com.



Belron, the parent company of Autoglass, aims to improve customer engagement in 2011 and is thus monitoring threads of conversations looking for negative and positive customer feedback.



Read the full story: www.tmcnet.com/channels/crm-cloud-computing/articles/221129-autoglass-uses-radian6-from-salesforcecom.htm

600450 Autoglass Uses Radian6 from Salesforce.com glassonweb.com

See more news about:

Others also read

In this video, Tero Toivanen at Finn Lamex, Finland, is sharing his and his team's experiences working with the Glaston ScreenMax glass bending furnace for windshields.
Glass for Europe joined the CLEPA delegation at the 77th session of the UN Working Party on Passive Safety (GRSP) in Geneva to contribute to discussions on headform testing on vehicles under UN Regulation 127.
Advanced PVB interlayer for EV side windows delivers design flexibility and acoustic comfort.
Industry and environmental organisations jointly call for measures to improve recycling in the future End-of-Life Vehicles Regulation
The European Commission has launched an Industrial Action Plan to strengthen the automotive sector’s competitiveness, resilience, and sustainability.
With over 50 years of expertise, Unelko’s Invisible Shield PRO 15 is setting new standards in glass protection, earning the trust of major industries and global glass producers.

Add new comment

From industry

Ottergemsesteenweg 707-Zuid
9000 Ghent
Belgium

İçmeler Mah. D-100 Karayolu Cad. No:44A,
34947 Tuzla,/İstanbul
Turkey

NEWS RELATED PRODUCTS