Adelio Lattuada: New assistance service with AR

Thanks to an augmented reality program dedicated to service, with a tablet or a smartphone it will be possible to provide technical assistance to customers in a simpler and more direct way.

Through the camera of the smartphone/tablet, it will be possible to observe any problem, error, fault or alarm on the machine and solve it more intuitively thanks to 3D icons and indications applied to the real environment.

In this way, it will be possible have a clearer, faster and more economical service, which can therefore reduce downtime and costs caused by machine stops.