The course and its materials are available to PROSTARS participating retailers who are certified CE instructors.
The course — approved for two credit hours in a number of states including Ohio, New York, South Carolina and Utah — provides insurance agents and adjusters an historical overview of the Automotive Glass Replacement Safety Standard (AGRSS), as well as features of the industry standard and its benefits to the consumer and the insurance community.
“When insurance professionals complete this course, they will have a greater understanding of the auto glass replacement procedures that comply with Federal Motor Vehicle Safety Standards,” says Jim Richardson, director of the glass alliance program. “It’s important for insurance agents to understand that the windshield and its proper replacement play a critical role in the structural integrity of the vehicle and that AGRSS certified auto glass retailers can offer their policyholders the assurance that they are receiving quality service from a trained and qualified service technician.”
“We offer numerous classroom continuing education courses to PROSTARS participating retailers who are certified CE instructors,” says Cheryl Senko, manager of the automotive aftermarket CE program for PPG. “Our courses offer retailer instructors the opportunity to build relationships with local insurance agents, agency personnel and adjusters while demonstrating their skill, knowledge and experience in the automotive glass repair and replacement marketplace. The launch of our newest course, The Role & Value of the Automotive Glass Replacement Safety Standard, is one of many ways we’re keeping the CE program innovative and fresh.”
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