John Lewis Director to speak at Glazing Summit

Peter Cross
Photo source
glazingsummit.co.uk

Date: 30 August 2022

One of the UK’s most dynamic business leaders will speak at the Glazing Summit on 18th October.

With eight years as Director of Customer Experience at John Lewis and Waitrose, and 10 years as the business partner of TV celebrity Mary Portas – dubbed the ‘queen of retail’ – Peter Cross is a world-renowned expert on consumer behaviour, retail and customer experience.

Peter will share insights on the future of shopping, and how the home improvement industry can become irresistible to its target customers.

Andrew Scott, Founder of the Glazing Summit commented: “Peter is known for his charismatic, inspiring and straight-talking style. Having worked with some of the world’s most iconic brands, he is looking forward to sharing his trusted techniques with the glazing industry.

“With economic uncertainties, and consumer confidence at an all-time low, I’m sure he will leave Glazing Summit delegates with a clear sense of what the future of retail might have in store, some of his golden rules for customer service, and actionable insights to help companies stand out and succeed at a higher level. It is definitely not one to miss!”

The annual one-day conference is taking place at Edgbaston Stadium, Birmingham, and is expected to again attract more than 400 industry leaders and business owners from across the glass and glazing sector.

A host of expert and keynote speakers will discuss the major issues facing the industry and share ideas and solutions.

Tickets are selling fast so don’t miss out on booking your place and taking advantage of a day of informative discussions, debates and networking.

Book your tickets here

600450 John Lewis Director to speak at Glazing Summit glassonweb.com

See more news about:

Others also read

At VITRUM25, GIMAV, in association with ITA, will outline the opportunities and business tools available to Italian companies wishing to trade in different markets and countries, including Morocco, Saudi Arabia, and the United States.
Get ready for Vitrum 2025 with the Ultimate Event Guide - your essential companion to make the most of the fair.
RCN SOLUTIONS has great expectations for Vitrum 2025, Milan, September 16-19. With the motto “At the heart of glass”, the show will host the best glass technologies and innovations.
Şişecam will be participating in the RE+ fair, taking place on September 8–11, 2025, in Las Vegas, where it will present the latest advancements in building-integrated photovoltaic (BIPV) systems.
Kuraray will take part in the 193rd edition of Zak World of Façades, taking place on September 17, 2025, at the Chicago Marriott Downtown Magnificent Mile.
Adelio Lattuada is ready to present its latest innovations at Vitrum, the international glass industry event in Milan from September 16–19, 2025. Don’t miss it – Hall 11, Booth J01-M14!

Add new comment

From industry