Diamond Glass Companies Introduces New 'Chat Feature' to Their Web Site

Diamond Glass Companies will be launching a new "interactive chat feature" to their consumer website at http://www.diamondglassco.com/.

This new, state-of-the-art customer service feature will enable Diamond representatives to "initiate or respond to" online chat requests with consumers. A customer service representative from Diamond Glass Companies will be able to help individual consumers navigate through Diamond's website and the auto glass instant quoting process. This innovative new customer service tool provides a unique, one-on-one, interactive shopping experience by offering assistance "during" the Internet purchasing and decision-making process.

The new Diamond Glass Companies Online Chat Feature converts the traditional "one-way" Internet research process into a "two-way" communication dialogue. This provides a much more sophisticated approach to researching, shopping, and estimating auto glass repair and windshield replacement information. This enhanced online chat feature will be available on the website during peak sales periods. The benefit to consumers is an immediate and responsive information resource for their questions and an overall better shopping experience.

Diamond Glass Companies recognizes both savvy, and not so savvy, consumers sometimes prefer to communicate through Internet chat sessions. This new innovative website chat feature is part of Diamond's on-going initiative to serve consumers better. The improved interactive chat capabilities of the website are designed to promote Diamond's commitment to superior quality service in the auto glass industry.

Read the entire news on the source link below.

600450 Diamond Glass Companies Introduces New 'Chat Feature' to Their Web Site glassonweb.com

See more news about:

Others also read

Cotswold café extended using steel screens from SWA member
Longborough in Gloucestershire is located in one of the UK’s most beautiful landscapes, with a unique architectural style that uses mellow limestone walls containing metal framed windows.
Innovative bird-friendly glass featuring Starphire glass among highlights of renovated Tropical Rainforest
National Aviary’s new bird habitat unveiled after extensive renovation.
Şişecam Flat Glass Introduced its Solar Energy Glasses at Intersolar
As the leader of the plate glass market in Turkey, and the largest manufacturer in Europe, Şişecam Flat Glass took its place at Intersolar with its cutting-edge products.
Vitro Architectural Glass to debut ACUITY low-iron glass, sample kit available for pre-order
New low-iron glass offers clarity, color fidelity upgrade over conventional clear glass.
Bird-friendly glass reviving popular Tropical Rainforest exhibit at National Aviary
Installation of STARPHIRE Glass by Vitro Glass with acid-etched finish centerpiece of $1.2 million renovation.
Vitro is supplying 19,600 square-feet of Starphire UltraClear® glass, featuring AviProTek® bird-friendly Velour acid-etched finish by Walker Glass to replace the existing glass, shown here.
Starphire Ultra-Clear glass with bird-friendly, acid-etched surface will help sustain bird, plant life.

From industry

NEWS RELATED PRODUCTS

Vitro Architectural Glass (Formerly PPG Glass)

Add new comment