The original timber windows which were single glazed, draughty and starting to breakdown. The client wanted to keep the character of the property, so opted to investigate their options using new timber windows.
The timber windows of today not only assist in retaining the full character of a property, but now also offer the very best in thermal glazing, security and high-performance paint.
Manufactured in either Oak, Hardwood or Softwood all frames are constructed using the very highest precision CNC machinery.
Each section is engineered and glued which adds superior strength and resistance from warping, twisting and swelling. This distortion often occurs on windows and doors constructed using one solid timber piece.
After searching the internet, the client came across our informative website and more importantly our blog page, which shows real installations completed in various locations over London.
A request for a quotation was sent via our website. An appointment was arranged and booked in for our sales representative who made a visit to go through the client’s specific requirements and assess what windows needed replacing.
Unlike many companies, our reliable group of sales reps work solely for Enfield Windows and do not work on an industry standard 10% commission basis.
Our ethos is to offer advice on the various products and ideas rather than a harsh selling approach. We do not, as a rule, give quotations on the day of viewing from a price matrix.
We like to tailor every quotation individually based on the client’s requests and property and then we send a written quotation via email. This clearly shows drawings and specifications of all items discussed.
Unless the client requests differently, each appointment would be approximately twenty to fifty minutes, depending on the quantity of products being discussed.
On this occasion, we are pleased to say our quotation was accepted. After the contract was signed and a deposit was taken, a full survey was carried out.
The bespoke timber windows were then put into production, with a lead time of approximately eight weeks. During this time, we arranged an installation date with the customer.
The installation was carried out in four days, and our own highly skilled craftsman carried out each replacement with great care and attention to detail.
The client was delighted with the look of her new windows and called our office to voice her gratitude to the installers, to whom she had left to their own devices throughout the four days.