Rob was appointed in the interim after Roy Frost left the company at the end of last year. He has since led the Deceuninck team through 6-months of strong sales, spearheaded some exciting product launches to give customers the edge in the market and been instrumental in converting some well-known large fabricators to the Deceuninck brand.
“Deceuninck needed someone to step into the leadership role as soon as possible and I was happy to take on that responsibility,” says Rob. “In the 6 months since, there has been a cultural change at Deceuninck. The focus is even more firmly placed on our existing customers and providing the support they need to grow their businesses. We’ve invested in joint marketing initiatives and tailored sales support across the board, for customers big and small depending on their individual requirements. This cultural shift has been recognised by customers too, with our most recent customer satisfaction survey showing high satisfaction levels.
“Meanwhile more fabricators have seen precisely how Deceuninck can help them differentiate against the competition with for example the perfect offering for the growing heritage market with our Heritage Window Collection, as well as our market beating colour offering of 26 colourways in stock for profile, ancillaries, cills and trims.
“As UK MD, I’m looking forward to continuing to work together with the excellent team at Deceuninck UK to deliver what the market wants and needs to help our customers to stay ahead of the competition.”