Thermoseal Group Navigated its Way to a Premium Customer Service

Date: 30 July 2007
Source: Thermoseal Group
Thermoseal Group has installed satellite navigation systems with an up-to-the-minute traffic alert feature to its new vehicles to improve the speed and reliability of its door-to-door delivery service.

As the UK’s leading supplier off double-glazing machinery and consumables, Thermoseal Group prides itself on its contract-winning customer service and has made a commitment to continually review and maximise its service standards.

Mark Hickox, Sales and Marketing Director at Thermoseal Group say’s: “We aim to give our customers the best service so that they receive their insulated glass components and double glazing machinery in as shorter time as possible, at the best quality, and at our most competitive price.

“Having achieved our coveted Investors in People status, we also believe in giving our drivers the right equipment so that they make the most out of their working day. If we can save them from getting lost or sitting in hours of traffic, it is better for all concerned.

“We appreciate that without satisfied customers and a great team of people, we wouldn’t be one of our industry’s leaders. We have been in business for almost thirty years and we intend to be here as a leader in another thirty years to come.”

600450 Thermoseal Group Navigated its Way to a Premium Customer Service glassonweb.com

See more news about:

Others also read

Thermix: The pioneer of a new generation of spacers turns 25
In 1993, the world's first co-extruded spacer profile for the Warm Edge of insulating glazing was launched.
Ködispace 4SG: the Gas-Tight Insulating Glass Solution
In the U.S. insulating glass industry, Ködispace 4SG is revolutionizing the impact windows have on the energy efficiency of a building.
Case: TPS® by Bystronic kept the argon leakage at 0,4% per year
In order to promote and to make TPS® Bystronic allied with the National Architectural Glass and Industry Glass Association and Dalian Huaying Glass in order to organise the first seminar on the Technology and Application of the Thermo Plastic Spacer Sealing System.
Raise a Glass to the G-Awards with Compliments of Thermoseal Group!
Thermoseal Group are sponsoring the Glass and Glazing Industry’s G18 Awards Champagne Reception, to be hosted at London’s prestigious Park Lane Hotel on 30th November 2018.
H.B. Fuller at GlassBuild America
Visit us at booth #937 to learn how H.B. Fuller is helping the window and door industry connect what matters to improve lives.
Thermix TX Pro with black flank for perfect frameless façades.
Ensinger is celebrating 25 years of Thermix – and bringing several innovations to the leading global trade fair for glass processors.

From industry

Add new comment