Thermoseal Group Navigated its Way to a Premium Customer Service

Date: 30 July 2007
Source: Thermoseal Group
Thermoseal Group has installed satellite navigation systems with an up-to-the-minute traffic alert feature to its new vehicles to improve the speed and reliability of its door-to-door delivery service.

As the UK’s leading supplier off double-glazing machinery and consumables, Thermoseal Group prides itself on its contract-winning customer service and has made a commitment to continually review and maximise its service standards.

Mark Hickox, Sales and Marketing Director at Thermoseal Group say’s: “We aim to give our customers the best service so that they receive their insulated glass components and double glazing machinery in as shorter time as possible, at the best quality, and at our most competitive price.

“Having achieved our coveted Investors in People status, we also believe in giving our drivers the right equipment so that they make the most out of their working day. If we can save them from getting lost or sitting in hours of traffic, it is better for all concerned.

“We appreciate that without satisfied customers and a great team of people, we wouldn’t be one of our industry’s leaders. We have been in business for almost thirty years and we intend to be here as a leader in another thirty years to come.”

600450 Thermoseal Group Navigated its Way to a Premium Customer Service glassonweb.com

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