RegaLead Customers Benefit from R-fit Genesis

Designed specifically for the manufacturing and supply industry, the system is having a positive impact, as Nick Whyte, General Manager at DDP explains: “At DDP, we wanted to invest in a Production Management software system to streamline our manufacturing and distribution capabilities.  The integrated barcoding and process control software from R-fit Solutions will have a positive impact on the overall customer experience.  We can add to or amend customer orders with greater ease, provide real time information to customers regarding the status of their order but best of all, reduce turnaround time to just 3 days.The positive impact on production is not only enjoyed by our customers, but by us as a business too. We benefit from the time and cost saving aspects the system creates as we have streamlined processes and we are able to manage stock much more effectively.”

 

Shaun Earle, Managing Director at R-fit Solutions continues: “R-fit Solutions is relatively new to the market but we have many years experience in the fenestration industry and are enjoying putting that experience to good use when working with customers, such as RegaLead.  Due to the modular basis of the software, we are able to work individually with customers in order to customise and adapt the software to suit their specific requirements.  As well as sales order processing, manufacture planning, tracking, inspection and dispatch, the system in place also has stock and asset management capabilities and a customer management system. From the initial consultation process, through to implementation, it has been a pleasure to work with RegaLead and now that the initial phase is complete, we will be working with them on the implementation of future upgrades which will include a web merchant option to enable customers to order online from the product catalogue.”

 

Nick concludes: “At RegaLead, we are committed to investing in our business, whether that be marketing material or our manufacturing and service delivery capabilities, to ensure we do everything within our power to enhance the overall customer experience.”