This progressive approach to energising the industry has reaped many benefits for the company with customers impressed by quality standards and reliable services offered.Conservatories have become more dynamic in terms of design and consumers more demanding in the performance of products installed. As such senior management at TuffX are keenly aware that it is vital to offer customers as much support and substantiation of product as possible when approaching the consumer.
Graham Price, Managing Director, states that offering tailored websites and well-presented glass samples has helped to bring customers positive results and improved business opportunities which positive sales figures prove.
Furthermore working alongside renowned glass companies has enabled the company to branch out and grow a product range for conservatory installers that offers vast choice to ensure that the market has more options and room for growth.
The TuffX team recognises that understanding the individual style of the homeowner is pivotal to winning business. Providing customers with more in terms of style, colour and performance has been a focus for the company, which has now reached a new milestone in increased month on month sales.
As conservatory design has developed over the last 10 years, consumers have become increasingly aware of conservatory roof glass product performance. Additionally they have quickly grasped that through aesthetics they can add value and reduce expensive energy bills at the same time thanks to roof glasses that provide temperature control.
As such the demand for high quality performance glass roofing units has increased considerably due to thermal efficiency, simple installation, heat reflection and of course colour and easy maintenance which appeals to the homeowner.
The launch of a modern interactive website that was designed to be individualised for customers was novel and has proven very popular nationally for TuffX, with many customers stating that this facility has helped to boost sales.
With many homeowners now wanting to understand how products perform, the TuffX team has created literature and samples that would make it easy for the consumer to understand the performance differences between the glasses.
The environmental impact of energy consumption has become a major focus for homeowners with many now driven to achieve optimum results within their home. By providing customers with neat glass samples which include the individual capabilities of each glass type, has also proven to be a major benefit for the Ambience conservatory roof glass range.
The TuffX portfolio has also been carefully developed to provide the right solutions in relation to solar control roof glasses.
Graham Price comments, “Ensuring our customers stay ahead is a priority for the entire team. We aim to give them as much support as possible when converting leads to sales. The TuffX range provides maximum choice in relation to glare, reflection, light transmission and privacy.
He concludes, “As the environmentally aware consumer continues to drive the market we feel it is important that our customers can educate them and leave them fully aware of product capabilities. That combined with the reliability of our national delivery fleet which can deliver direct to site or to factories, gives our customers greater confidence when securing sales. We will always remain focused on design and innovation to ensure our customers stay ahead in a competitive market.”
For glass samples or more information on the TuffX range please call 0845 3 400 200 or visit www.tuffxprocessedglass.co.uk