Edgetech wins Customer Care Initiative at G15s

Winning the coveted G15 for Customer Care Initiative has rounded off an impressive 2015 awards haul for Edgetech UK, a Quanex company.   Four of the Edgetech team collected the award from top comedian Jason Manford at the prestigious ceremony at the Hilton on Park Lane.

Edgetech won for its Dealership Plus comprehensive support package.

“Customer Care Initiative is the best award we could win because it recognises our commitment to customers,” says Alan Fielder, Director of Sales and Marketing at Edgetech. “We don’t act like an average component supplier and the winning entry for Dealership Plus is a great example of that.

“The scheme is there to support customers, wherever they are in the supply chain. The amount of additional compliance and legislation has been huge over the past few years. So what we’ve done is create a system that keeps everything in one place to make it as simple as possible for customers. It gives them access to the experts they need, and it will keep them up to date with any changes. We are especially pleased how well it’s going down with customers already.

“G15 organiser Tony Higgin told the 600-strong audience at evening dinner that the competition was highly contested this year, so it’s even more of an achievement to win. It was a brilliant night, Jason Manford was an excellent host and it’s always fantastic to see so many of the great and good supporting the successes of the industry.”

2015 has been an exceptional award-winning year for Edgetech. As well as the G15 award, Edgetech has won Manufacturing Innovation from Made in the Midlands; Manufacturing from Coventry Telegraph Business Awards; and a Best Business Award.

Alan Fielder collected the G15 trophy. He was joined on stage by Managing Director Andy Jones, Marketing Manager Charlotte Davies and Marketing Assistant Krishma Patel.

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