The family run operation has built up a reputation for being amongst the best in the business based on high levels of customer service and satisfaction.As the specification of the IGU becomes a greater priority, with more stringent regulatory demands being placed upon fabricators to achieve higher energy ratings, Cymru Glass & Glazing has turned to Edgetech to support them.
Lloyd Pugh, Owner of Cymru Glass & Glazing explains further: “The IGU is an important part of our business and we had been working with our supply partners to achieve higher performance levels. When we looked at Super Spacer we found we could achieve the ultimate performance we were striving for, while improving our productivity. “Switching to Super Spacer was easy. We had heard about the extensive technical and training support from Edgetech and now we have experienced these, we can confirm that they are second to none. The total package has been impressive. The user training has ensured that our strict quality policy has been maintained and the product and industry knowledge passed on to our sales team has been far beyond what we expected.
“When we take on a new supplier we treat it more like a new person joining our family. We have worked tirelessly for years to make sure Cymru Glass & Glazing retains its respected position in our community. We would never risk our reputation so we make sure we thoroughly research and can trust prospective supply partners before we commit to change. We see Edgetech as an integral part of our business and look forward to working with them.”
Alan Fielder, Director of Sales and Marketing at Edgetech comments: “We have recently developed our training support package to further enhance the implementation of our product through all levels of the business and we are pleased that new customers are appreciating the benefits of this. Cymru Glass & Glazing have trusted us with their business and invested financially in our product and we are delighted to be supporting them as their IG solutions partner of choice.”