Date: 24 May 2003
A £3.5m investment in extra storage space has helped boost customer service performance at Pilkington's Greengate float production site in the UK.Two new warehouse buildings have been added, increasing on-site capacity from 25,000 to 35,000 tonnes.
"The ability to hold that extra stock has made an enormous difference," said operations manager Tom Hughes.
"Every indicator by which we measure customer service has improved significantly over the last three months since the new warehousing came on stream. Performance now is probably the best it has ever been."
The original warehouse is now used entirely for storage and the cranes have been moved into one of the new buildings. "It has been a major upheaval both in terms of the actual construction work and the rearrangement of loading and despatch operations," said Tom.
Pilkington
2003-05-24T13:00:00
Pilkigton: £3.5 m Greengate investment
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