Date: 12 March 2010
Acting pension chief Tom Ford noted that customers can't easily talk to clerks because of the imposing glass blockade. After officials spent $17.5 million to buy the building at 1 McInnis Parkway near the Civic Center, former pension chief Charnel Benner spent more than $1.5 million remodeling it to provide amenities including showers, kitchen, high-tech board room, video monitors and a reception area enclosed by bullet-proof glass.Benner said at the time that Contra Costa County officials installed bullet-proof glass in their pension office after someone threatened the administrator. Benner, ousted last November, asserted such glass could be the rule for county offices in the future.
But Ford told officials Wednesday that no regulation requires such glass, and none is expected.
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