GLAXIS, the auto glass technology solutions unit of Pittsburgh-based PPG Industries (www.ppg.com), electronically connects customers to preferred business partners and delivers value to the industry by reducing administrative costs and increasing productivity.
Mainstreet will modify its point-of-sale (POS) software to integrate with GLAXIS and receive LYNX Services work assignments electronically. "The GLAXIS connection will automate the work-order process, reducing the dispatch phone call length while eliminating data entry and EDI invoicing errors. This makes Mainstreet software even more user-friendly and valuable to our customers," said David Carnahan, Mainstreet president.
Mainstreet customers will process LYNX part authorizations directly from their software, eliminating time-consuming phone calls. Collectively, the LYNX integration with Mainstreet POS can help eliminate hundreds of hours a year of work for the average glass shop, according to Paul Recrosio, GLAXIS sales manager. "In addition to eliminating phone calls, by connecting glass shops to LYNX Services electronically, GLAXIS has reduced EDI rejections by 50 percent, improving cash flow for glass shops," Recrosio said.
The GLAXIS partnership will eventually provide Mainstreet customers the ability to check availability and order parts with PPG Auto Glass and Old Dominion Glass. Carnahan said he believes having the ability to order electronically from the industry's leading auto glass wholesalers gives customers a competitive advantage and will help drive supply-chain efficiencies.