According to Alice Dickerson, marketing communications manager for AGC, the company works hard to create a culture that supports strong customer and employee satisfaction.
“AGC Way” training is provided with all employees globally to achieve this culture, and to inspire a commitment among associates to contribute to the company’s management policy of “Customer Satisfaction, Safety, and Operational Excellence” every day.
“To say that AGC is a global leader, but decidedly local in how we do business, is not just marketing fluff” Dickerson says. “We are a global leader in the glass industry, yet our executive leadership takes the time to travel worldwide, not just to corporate offices. They visit individual plants and meet with employees face-to-face. In this same spirit, our operations support the business needs of our customer’s specific to each locality, and in a very personable manner.”
About the Survey
Companies were ranked using weighted point system that assigned value to each of the various benefits they offered. That point system was based on an independent survey of glass and metal industry company employees who explained which benefits are most important to them. Companies were organized by number of employees.
To see the entire article “Bragging Rights” of the rankings visit the magazine web page http://www.usglassmag.com/digital/ and open the August 2013 Issue