Problem with downtime

Date: 17 March 2008
A service has experienced some problems last week making it inaccessible to all our users.

Our technicians have started working on the problem immediately and discovered that the problem has occurred due to the fact that our server provider has performed some maintenance and updated the server which resulted in a “down time” of urged our provider to fix the problem immediately unfortunately they were unable to assist us in a requested time frame. In order to make available as soon as possible we were forced to upload it to another working server and thus resolving the problem. We are still considering whether to take appropriate actions against our former provider.

Please take our sincere apologizes for the inconveniences you might have experienced and we thank you for your patience and understanding.

600450 Problem with downtime
Date: 17 March 2008

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