GLAASS Claims Handling Wins Top Supplier Award

Automotive AGR Mexico's claims handling service GLAASS has won a Supplier of the Year award from GNP Insurance, one of the country's biggest insurance companies.

The award was judged on six key criteria - service, reliability, quality, cost, customer grading and new developments.The developments were targeted to improve administration and operation efficiencies, and include: Elimination of a mass of paperwork by completing and copying insurance claim forms online; Automatic online confirmation of the specification and cost of the replacement glass; Online policy checks to speed up the claims approvals process.GLAASS-TPA was launched six years ago and now employs 16 people who process more than 8,000 claims per month with 135 installation shops nationwide. Automotive AGR Mexico's claims handling service GLAASS has won a Supplier of the Year award from GNP Insurance, one of the country's biggest insurance companies.

The award was judged on six key criteria - service, reliability, quality, cost, customer grading and new developments.

The developments were targeted to improve administration and operation efficiencies, and include:

  • Elimination of a mass of paperwork by completing and copying insurance claim forms online;
  • Automatic online confirmation of the specification and cost of the replacement glass;
  • Online policy checks to speed up the claims approvals process.

GLAASS-TPA was launched six years ago and now employs 16 people who process more than 8,000 claims per month with 135 installation shops nationwide.

600450 GLAASS Claims Handling Wins Top Supplier Award glassonweb.com
Date: 17 April 2012
Source: www.pilkington.com

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