Customer Care Analyst at FeneTech

16 Mar | Glass jobs opportunities


Our customers are our number one priority. As a Customer Care team member, you will be responsible for interacting with customers regarding their FeneVision software, upgrading existing systems, and maintaining strong relationships with customers in order to provide solutions to their needs.

FeneTech Customer Care team members possess outstanding communication skills, are adept at solving a variety of problems, take pride in our products and our company, and maintain a commitment toward building strong and lasting relationships with our customers.


Bachelor’s degree in a quantitative field such as mathematics, computer science, or MIS
Excellent communication and problem solving skills
Detail oriented
Ability to multi-task and handle a variety of customer needs
0-2 years’ full time related professional experience

Additional Qualifications (but not required)

Manufacturing process knowledge
Experience with Red-Gate tools
Fundamental knowledge in database design and SQL
Fundamental knowledge with, C#, C++ or equivalent languages
Foreign language skills

FeneTech provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In compliance with federal law, all individuals hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


FeneTech Inc.
260 Campus Drive
44202 Aurora
United States
Phone: 1+ 330.995.2830
Fax: 1+330.954.7008