Alison joins the Saint-Gobain-owned business after spending 25 years at former market-leader Greenberg Glass Group as customer services manager, where she was responsible for the relationship with major nationwide retailers.In her new role she will act as the interface between the business, its retailers and FM clients, ensuring the company delivers on its service standards and achieves retailers’ exacting KPI’s.
On her appointment, Alison said: “Solaglas Windowcare is committed to this sector and keen to secure long-term relationships with major retail multiples and their FM companies. My role will be to work with teams across the business to ensure we remain focussed on meeting their needs. I am looking forward to this client-facing role that gives me a great opportunity to get out and meet people I have dealt with for more than 20 years.”
Sales director Alan Martin added: “We now have one of the most experienced commercial sector business teams in the industry. In Alison we have someone who has a unique insight into the retail sector and who brings with her years of building strong relationships with clients.”
Recently, Solaglas Windowcare launched a campaign entitled: ‘Let Us Come to Your Rescue’ targeting major high street retailers with 24-hour glass and door emergency board up and replacement & repair services. This campaign has been well received by the industry and the company continues to grow its share of this competitive sector.
For more information call 0870 242 7379 or, email mailto:ushduwi@shdus.it.
Media contact
Nigel Charlesworth, The Smart Agency
T. 0870 403 6499 M. 07964 900 861
E. Nigel@thesmartagency.co.uk
Notes to editors
Images are available from Nigel Charlesworth 07964 900 861.
About Solaglas Windowcare
Solaglas, a company of Saint-Gobain, acquired Windowcare UK in 2002. Solaglas Windowcare is the industry leader in the repair and replacement of windows and doors on behalf of insurance companies, making major savings compared to equivalent replacement costs.
Solaglas Windowcare employs 400 staff and has a full manufacturing facility including double-glazed units, timber, aluminium and uPVC frames.
Solaglas Windowcare operates in sectors:
Insurance Services
Nationwide 24 hour emergency repair and replacement service for glazing, windows, doors, garage doors, conservatories and locks. Clients include many of the UK’s leading insurance companies.
Commercial Glazing
A highly experienced team provides advice, designs and quotations for planned projects, from conception to completion, as well as providing a 24 hours a day, seven days a week, emergency service, for cases involving break in, vandalism, ram raid or accidental damage. The Commercial Glazing sector provides a nationwide service and currently operates out of the head office in Rotherham and branch offices in Preston, Dartford and Portsmouth.
Maintenance Services
Solaglas Windowcare’s Maintenance Services sector provides a market-leading planned and reactive maintenance service for doors, windows and conservatories, with an emphasis on repair rather than replacement.
Call Management
Solaglas Windowcare provides a tailored out-of-hours call management facility for a range of brokers, claims service companies and loss adjusters.
About Saint-Gobain Glass
Saint-Gobain Glass is part of Saint-Gobain Group – one of the world’s top 100 industrial companies and a leader in the design, production and distribution of materials for the construction industry. With a commitment to innovation, Saint-Gobain Group invests more than £257 million a year in research and development.