Glaston is the leader in its industry, providing machines and equipment as well as related services for glass heat treatment, insulating glass production, and mobility,display and solar glass production. The company has grown strongly in recent years through acquisition, and it maintains an interest in industry consolidation and strategic partnerships. To strengthen its international competitiveness, Glaston chose CGI as its main partner to harmonize and modernize the group’s IT systems and streamline the day-to-day activities of its employees by renewing end-user services in all its operating countries.
“It is important to us that our partner understands the operating environment of the manufacturing industry as well as the needs of our international and growth-oriented business. We were also impressed by CGI’s corporate culture, which emphasizes the desire to listen to the customer and develop services in close cooperation. Such a foundation is safe to build future growth and rely on when we consolidate operations and develop our business,” says Glaston’s VP, ICT & Digitalization Janne Puhakka.
“In the partnership between CGI and Glaston, the strategic components of our service delivery model are clearly visible. Glaston benefits from our strong local presence combined with the expertise of our global service centers. It has also been important to see how our solution-oriented customer service and quality culture have convinced Glaston of our ability to assist them in the next steps of growth and leveraging its global reach,” says Niraj Sood, Senior Vice President Consulting Services, Manufacturing Business Unit at CGI in Finland.